Operations Management Security Services

At Palace Technology Group, our Operations Center (POC) serves as the central hub of our security framework. Combining advanced technology with the expertise of our skilled operators, we create a secure environment by adhering to established processes and strict protocols.

The POC integrates cutting-edge technology with highly trained professionals to deliver unparalleled security services to our clients. As a dynamic response hub, the POC is essential in monitoring, analyzing, and addressing incidents swiftly, keeping clients informed, protected, and ahead of potential threats.

Our proactive approach at the POC ensures that we continually refine and optimize security solutions based on gathered intelligence. Operators efficiently manage a range of services, ensuring rapid responses to client needs. By balancing on-site, mobile, and remote security, we align our services with clients’ specific requirements, optimizing cost-efficiency through streamlined routines and comprehensive reporting tools.

Our Remote Video Solutions (RVS) offer standardized, cost-effective video surveillance fully managed by Palace Technology Group. With two tiers—RVS Go and RVS Pro—these solutions integrate seamlessly with our other services, including remote alarm verification, access management, area protection, patrol services, business intelligence, and security escort services.

Our Track and Trace Electronic System provides a reliable GPS vehicle tracking solution for real-time monitoring of vehicles and mobile assets. Designed to ensure the remote security and management of client fleets, this solution offers transparency through our digital platform. In the event of theft or other incidents, clients can collaborate with the Palace Operations Center for rapid assistance, leveraging a unique and secure system.